Scalability and technology consulting advice for SaaS and technology companies — from the AKF Partners team.
Executive Summary Agentic design transforms products from static tools into adaptive, intelligent experiences. By layering proactive, outcome-aware interaction…
The SaaS Era Is Ending - Software’s Next Phase Is Outcome-Centric and Agentic The Signal Is Clear Microsoft CEO Satya Nadella recently said, "Every product…
What Happens When AI Agents Take Over Software Product Development? We’ve all heard it – the provocative topic of AI replacing or deeply changing how we work…
Intro: The shift to agent-driven systems isn’t just a UX evolution — it’s a product rethink. Just as "Jobs to Be Done" gave us a lens for outcome-based design,…
Intro: Capturing user intent and delivering outcomes efficiently are table stakes. The next evolution of agent-driven systems goes beyond reacting to commands.…
Intro: Building agent-driven systems isn't just about capturing intent or delivering outcomes - it’s about avoiding the hidden traps that sabotage trust,…
Intro: You can capture intent perfectly. You can build seamless outcome-first flows. But if users don't trust the system to act correctly on their behalf -…
Intro: Capturing user intent is only the first step.
Intro: Capturing user intent sounds simple: listen, interpret, act. But in real systems, user input is messy, incomplete, and sometimes misleading. Without…
For years, we accepted a simple truth: If users wanted to get something done, they had to know how to navigate the system.
Leadership has been studied, dissected, and redefined countless times throughout history. Various models attempt to categorize different leadership styles, but…
Why This Matters Adoption of large language models (LLMs) is accelerating rapidly—not just because of ChatGPT, but because the broader landscape of generative…
