Scalability and technology consulting advice for SaaS and technology companies — from the AKF Partners team.
Executive Summary Agentic design transforms products from static tools into adaptive, intelligent experiences. By layering proactive, outcome-aware interaction…
The SaaS Era Is Ending - Software’s Next Phase Is Outcome-Centric and Agentic The Signal Is Clear Microsoft CEO Satya Nadella recently said, "Every product…
What Happens When AI Agents Take Over Software Product Development? We’ve all heard it – the provocative topic of AI replacing or deeply changing how we work…
Intro: The shift to agent-driven systems isn’t just a UX evolution — it’s a product rethink. Just as "Jobs to Be Done" gave us a lens for outcome-based design,…
Intro: Capturing user intent and delivering outcomes efficiently are table stakes. The next evolution of agent-driven systems goes beyond reacting to commands.…
Intro: Building agent-driven systems isn't just about capturing intent or delivering outcomes - it’s about avoiding the hidden traps that sabotage trust,…
Intro: You can capture intent perfectly. You can build seamless outcome-first flows. But if users don't trust the system to act correctly on their behalf -…
Intro: Capturing user intent is only the first step.
Intro: Capturing user intent sounds simple: listen, interpret, act. But in real systems, user input is messy, incomplete, and sometimes misleading. Without…
For years, we accepted a simple truth: If users wanted to get something done, they had to know how to navigate the system.
AKF Partners works with a large spectrum of companies in a wide variety of industries. Our work focuses primarily on companies that develop…
This is the second in a series of articles on Demand Management. This series is intended for those organizations operating in Tech-enabled Services. Unlike…
