Growth Blog

Insights on Scalability & Technology

Scalability and technology consulting advice for SaaS and technology companies — from the AKF Partners team.

Operations

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Operations

Postmortems: Box Checker or Value Creator

When we evaluate the operations processes of clients, one of the subordinate processes we look at are postmortems. Postmortems are an expected component of…

Leadership

Crisis Response - Practice like its Game Time

There is a ubiquitous saying “never let a crisis go to waste” which has been applied across many fields and topics. While some may regard a crisis as an…

Process

Change Management in a Continuous Delivery World

One way to create a "stable" service is to limit the number of changes made to the system. Limiting change may improve stability, but it may also limit the…

Architecture

Architectural Principles: Scale Out, Not Up

In the sci-fi cult classic "The Fifth Element" starring Bruce Willis, there is a scene of man vs. unknown power where the military fires all they've got at an…

Architecture

Working from Home, Is your Business COVID-19 Ready?

The Coronavirus (COVID-19) is forcing people to work from home. Suddenly many organizations have to support an entirely remote workforce. The "social…

Architecture

AKF Availability Cube

The AKF Availability Cube is a model to guide discussions on how to achieve high availability, as well as a tool to evaluate the theoretical "as designed"…

Architecture

Measuring Availability

As a company matures from a startup to a growing business, there are a number of measurables that become table stakes – basic tools for managing a business.…

Operations

Learning from Failure: Conducting Postmortems

At AKF Partners, we believe in learning aggressively, not just from your successes, but also your failures. One common failure we see are service disrupting…

Architecture

The Fallacies of DR

On February 7, 2019, Wells Fargo experienced a major service interruption to its customer facing applications. The bank blamed a power shutdown at one of its…